Privacy

Privacy Policy

Last updated: May 2026

TUFF Consulting & Marketing Services FZ LLC (“TUFF”, “we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

Information you provide directly: Name, email address, phone number, company name, and any other information you submit via our contact forms, email, or WhatsApp.

Information collected automatically: When you visit our website, we may collect technical data such as your IP address, browser type, pages visited, and time spent on pages through standard web analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you project updates, proposals, and invoices
  • Improve our website and service offerings
  • Comply with applicable UAE legal obligations
  • Communicate relevant updates about TUFF services (you may opt out at any time)

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our business (e.g., hosting providers, email platforms) under strict confidentiality obligations.

We may also disclose your information where required to do so by UAE law or regulatory authority.

4. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by UAE law. Client project data is typically retained for a minimum of 5 years in accordance with UAE commercial record-keeping requirements.

5. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site traffic. You may configure your browser to refuse cookies; however, some parts of the website may not function properly as a result.

6. Your Rights

Subject to applicable UAE data protection regulations, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw consent for marketing communications at any time

7. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our website uses SSL/TLS encryption for all data transmission.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

For any privacy-related enquiries or to exercise your data rights, contact us at info@tuffstrategy.com or write to: TUFF Consulting & Marketing Services FZ LLC, Twin Towers, M1 Floor, Fujairah, UAE.